✨What you can do
Manage treatments and therapists, book clients, and keep commission and revenue clear for every service.
Your daily routine in 5 steps
- Add servicesname, time, price
- Add staffTherapists
- Book appointmentinvoice is created
- Mark completedcommission recorded
- Reportsby service
🧭Where to click
Find your section
After you sign in, look at the left menu. Below the common groups you will see a section for your business: Spa. Everything in this guide starts from the items inside it.
The common groups (Sales, Purchases, Finance, People, Business, Settings) are the same for every business and are explained in Getting started.
🚀Day-1 setup
Do these once, in this order, before your first day of work.
Add your services
- Open Spa → Services → + Add service.
- Enter Name, Duration (minutes) and Price.
- Repeat for everything you offer, for example: Swedish massage 60 min, Aromatherapy 90 min, Foot reflexology.
Add your staff (therapists)
- Open Staff → + Add staff.
- Enter Name, Phone, Role title (e.g. Therapist), Salary and Joined date.
- Save. They now appear in the booking form.
Add your customers
- Open People → Customers → + Add customer with name and phone. You can also add them while you book.
🛠️Everyday tasks
Click a heading to open or close it. Steps are numbered in the order you press.
Book an appointment
- Open Appointments → + Book appointment.
- Choose the Customer, the Service, the Therapist and the date & time.
- Enter the Therapist commission % if you pay commission (leave 0 if not).
- Save. You will see the booking with status Booked.
Complete an appointment after the service
- Open Appointments and find the booking.
- Press Complete. The status changes to Completed and the staff commission (if any) is recorded.
Cancel or mark a no-show
- Open Appointments → press Cancel on the booking. It is counted under Cancelled/No-show in your reports.
Change a price or add a service later
- Open Services → press Edit to change name, duration or price; or + Add service for a new one.
- Old appointments keep the price they were booked with.
See your day at a glance
- The Overview page shows Appointments today and completed totals.
- Open Reports to see Booked / Completed / Cancelled counts, revenue and revenue by service.
⚙️What the system does for you
- Booking creates the invoice for the service price automatically.
- Completing the appointment records the staff commission you entered.
- Reports summarise bookings and revenue per service without any extra work.
📈Reports & numbers
| Report / number | What it tells you |
|---|---|
| Booked | Appointments still to be done |
| Completed | Appointments finished |
| Cancelled / No-show | Bookings that did not happen |
| Revenue | Money earned from completed appointments |
| Revenue by service | Which services earn the most |
Also open Analytics for sales, expenses and profit charts.
🏷️Status guide
| Status | Meaning |
|---|---|
| Booked | Scheduled |
| Completed | Service done, commission recorded |
| Cancelled | Cancelled or no-show |
❓Common questions
I booked at the wrong time.
Cancel the booking and book a new one at the right time.
Where do I see staff commission?
It is recorded against the staff member when you press Complete. Your accountant can view it in the accounts.
The staff drop-down is empty.
Add staff first under Staff → + Add staff.
Stuck? We are one message away.
Send us a screenshot on WhatsApp +974 3398 2304 and tell us what you were trying to do.